Privacy Policy

Effective Date: 02/17/2025

Welcome to Total Teck, LLC’s privacy policy. Your privacy is important to us, and this policy outlines how we collect, use, share, and protect your personal information. By using our website, TotalTeck.net, you consent to the practices described herein.

Information We Collect

1. Personal Information: When you register, make a donation, become a member, respond to a survey, or fill out a form, we may collect personal details such as your name, email address, mailing address, phone number, and other relevant information.

2. SMS Information: When you call Total Teck, LLC, your phone number is automatically collected by our phone service. If we are unable to answer your call, an automatic text message may be sent to the number you called from. This process does not require any registration on your part.

3. Automatically Collected Data: During your visit, we collect data such as your IP address, browser type, browsing behavior, and interaction with our website to improve user experience.

4. Phone Interactions: When you call us, our phone service automatically collects your phone number, which we may use to return your call or send follow-up text messages.

5. Cookies and Tracking Technologies: We use cookies to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies are small files stored on your device, which help us remember your preferences.

How We Use Your Information

We use the information collected to:

Personalize and improve your experience on our website and tailor our offerings based on your feedback and needs.
Process transactions and manage your orders efficiently.
Communicate with you regarding your orders, membership, promotions, or updates related to our products and services.
Improve customer service by responding effectively to inquiries and support requests.
Administer contests, surveys, and other site features.
Contact you via phone or text based on interactions initiated through phone calls to our service number.

SMS and Phone Communications

We do not share your mobile phone number or SMS information with third parties for marketing purposes.
For SMS-related inquiries or to opt out of phone/text communications, contact us at support@TotalTeck.net or 260-222-8325.
You can opt out of receiving SMS messages by replying ‘STOP’ to any message or contacting us directly.

Disclosure of Your Information

We do not sell, trade, or transfer your personal information to outside parties without your consent, except to trusted partners who assist us in operating our website, conducting our business, or servicing you, provided they agree to confidentiality. We may disclose information to comply with legal requirements, enforce our policies, or protect our rights and safety. We commit not to transfer your personal data to external organizations except as necessary to provide our services or comply with legal obligations.

Third-Party Services

Our website may include links to third-party products or services. These third-party sites have separate privacy policies, and we are not responsible for their content or practices. However, we welcome your feedback about these third-party sites.

Security of Your Information

We implement robust security measures to protect your information. We use Secure Socket Layer (SSL) technology to encrypt sensitive data (like credit card information), and access to your data is restricted to authorized personnel only. We do not store credit card information after transactions.

Your Rights and Choices

California Residents: In compliance with the California Online Privacy Protection Act, you have the right to access, edit, or delete your personal information at any time by logging into your account.
Children’s Data: We do not knowingly collect information from individuals under 13 years old. Our services are intended for users who are at least 13 years of age.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://totalteck.net/terms-of-service/

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Notification of these changes will be posted on this page, and we encourage you to review this policy regularly.

Contact Us

For questions or concerns about this privacy policy, please contact us at:

Email: support@TotalTeck.net

Phone: 260-222-8325

Thank you for trusting Total Teck, LLC with your information. Your privacy is our priority.