PRIVACY POLICY

Effective Date: 08-13-2026
Last Updated:  08-13-2026

Total Teck (“Total Teck,” “we,” “us,” or “our“) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process information when you visit or interact with the Total Teck website, including totalteck.net, its associated pages, subdomains, and other websites or online services that link to this Privacy Policy (collectively, the “Website“).

This Privacy Policy also describes certain rights and choices that may be available to you regarding your personal information.

By accessing or using the Website, submitting information through the Website, or otherwise interacting with us, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information that Total Teck collects through or in connection with:

• The Website.
• Contact and inquiry forms.
• Quote and consultation requests.
• Telephone and email communications initiated through the Website.
• Newsletter or marketing sign-ups, if offered.
• Website analytics and similar technologies.
• Cookies, pixels, tags, scripts, and similar technologies.
• Client and prospective-client communications.
• Digital service inquiries.
• Online forms and interactive Website features.
• Other interactions that expressly reference this Privacy Policy.

This Privacy Policy does not necessarily govern information processed exclusively on behalf of Total Teck clients through websites, applications, AI assistants, hosting environments, or other systems that Total Teck operates as a service provider or processor. Those activities may be governed by separate agreements, client privacy policies, data processing agreements, or other contractual terms.

2. Information We Collect

The information we collect depends on how you interact with Total Teck and the Website.

We may collect information that you voluntarily provide, information collected automatically when you use the Website, and information obtained from third parties.

The categories of information described in this Privacy Policy may constitute “personal information,” “personal data,” or similar terms under applicable privacy laws.

Not every category described below is necessarily collected from every visitor.

3. Information You Provide Directly to Us

You may voluntarily provide personal information when you contact Total Teck, request information, submit a form, request a quote, schedule a consultation, communicate with our team, or otherwise interact with us.

This information may include:

• First and last name.
• Business or organization name.
• Job title or professional role.
• Email address.
• Telephone number.
• Website URL.
• Business address.
• Project information.
• Service interests.
• Budget or project requirements.
• Requested services.
• Preferred method of communication.
• Information included in messages or form submissions.
• Files, documents, images, or other materials you voluntarily provide.
• Information concerning your existing website or digital infrastructure.
• Account or login information when applicable.
• Any other information you choose to provide.

Please do not submit sensitive personal information through general Website forms unless it is specifically requested and reasonably necessary for the applicable service.

4. Business and Project Information

Prospective and existing clients may provide Total Teck with information necessary to evaluate, develop, maintain, support, host, market, or otherwise provide digital services.

Depending on the project, this may include:

• Business contact information.
• Website credentials.
• Hosting information.
• Domain information.
• Content management system credentials.
• Brand materials.
• Images and graphics.
• Business documents.
• Product or service information.
• Customer-facing content.
• Marketing information.
• Analytics information.
• Integration credentials.
• API information.
• Technical configuration data.
• Content or datasets supplied for website, application, or AI-related projects.

Information provided in connection with client engagements may also be governed by the applicable proposal, service agreement, statement of work, data processing agreement, confidentiality agreement, or other contract between Total Teck and the client.

5. Information Collected Automatically

When you access or use the Website, certain information may be collected automatically through cookies, server logs, analytics technologies, and similar tools.

This information may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type.
• Operating system.
• Device identifiers.
• Approximate geographic location derived from an IP address.
• Referring website or source.
• Pages viewed.
• Links clicked.
• Date and time of visits.
• Session duration.
• Navigation paths.
• Website interactions.
• Screen or browser characteristics.
• Error and diagnostic information.
• Performance information.
• Cookie identifiers.
• Advertising identifiers, when applicable.
• General usage and traffic information.

We use this information to operate, secure, maintain, analyze, and improve the Website and our digital services.

6. Cookies and Similar Technologies

Total Teck and certain service providers may use cookies and similar technologies, including pixels, tags, scripts, local storage, software development technologies, and other tracking mechanisms.

Cookies are small files or pieces of information stored on or associated with your browser or device.

These technologies may be used to:

• Enable Website functionality.
• Remember visitor preferences.
• Maintain security.
• Analyze Website traffic.
• Measure Website performance.
• Understand how visitors use the Website.
• Diagnose technical problems.
• Improve Website design and functionality.
• Measure marketing effectiveness.
• Support advertising activities, where applicable.
• Prevent fraud or misuse.

The specific cookies and technologies used may change as our Website and services evolve.

7. Categories of Cookies

Depending on the technologies implemented on the Website, cookies may generally fall into the following categories:

Strictly Necessary Cookies

These cookies are required for the Website to operate properly and may support security, network management, accessibility, form functionality, consent management, and other essential Website functions.

Functional Cookies

These cookies may remember selections or preferences and provide enhanced Website functionality.

Analytics and Performance Cookies

These technologies help us understand Website traffic, visitor interactions, performance, and usage trends.

Advertising and Marketing Cookies

Where used, these technologies may help measure advertising campaigns, understand referral sources, build audiences, or deliver advertising based on Website activity.

Some cookies may be placed directly by Total Teck, while others may be placed by third-party service providers.

8. Cookie Consent and Preference Management

Total Teck provides a cookie consent or preference mechanism on the Website where appropriate.

When you first visit the Website, you may be presented with options regarding certain categories of cookies and tracking technologies.

Depending on your location and applicable law, you may be able to:

• Accept cookies.
• Reject certain non-essential cookies.
• Customize cookie categories.
• Change previously selected preferences.
• Withdraw consent where processing is based on consent.

Strictly necessary technologies may operate without consent where legally permitted because they are required to provide the Website or functionality you request.

Your cookie selections may themselves be stored using a cookie or similar technology so that the Website can remember your preferences.

You may revisit or modify your cookie choices through the cookie preference mechanism available on the Website, where provided.

9. Browser Cookie Controls

Most web browsers allow you to control cookies through browser settings.

Depending on your browser, you may be able to:

• Block cookies.
• Delete existing cookies.
• Receive notifications when cookies are being placed.
• Limit third-party cookies.
• Restrict certain tracking technologies.

Blocking or deleting cookies may affect certain Website functions or cause your preferences to be forgotten.

Browser controls operate independently from the cookie consent tools provided by Total Teck.

10. Global Privacy Control and Opt-Out Preference Signals

Certain browsers and browser extensions allow users to transmit privacy preference signals, such as the Global Privacy Control (“GPC”).

Where applicable law requires us to recognize a legally valid universal opt-out preference signal, Total Teck will endeavor to process supported signals as required by applicable law.

The effect of a privacy preference signal may depend on your browser, device, jurisdiction, and the technologies operating on the Website.

11. Analytics Technologies

Total Teck may use website analytics services to understand Website traffic and performance.

Analytics providers may collect information such as:

• Pages visited.
• Time spent on pages.
• Approximate location.
• Browser information.
• Device information.
• Referral sources.
• Website interactions.
• Traffic patterns.
• Conversion activity.

We may use analytics information to understand how the Website is used, improve user experience, identify technical problems, evaluate marketing performance, and make business decisions.

Analytics providers may process information according to their own privacy policies and contractual obligations.

12. Advertising and Marketing Technologies

Total Teck may use advertising, conversion measurement, remarketing, social-media, or similar technologies.

Where implemented, these technologies may collect information about interactions with the Website and may help us:

• Measure advertising effectiveness.
• Understand campaign performance.
• Attribute inquiries or conversions to advertising sources.
• Develop marketing audiences.
• Avoid repeatedly displaying the same advertising.
• Deliver more relevant marketing.

Where required by applicable law, these technologies will be subject to applicable consent or opt-out mechanisms.

Total Teck does not intend to sell personal information for money merely because you visit the Website.

However, certain privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to potentially include some disclosures involving advertising or tracking technologies. Where those laws apply, we will provide applicable rights and choices as required.

13. How We Use Personal Information

Total Teck may use personal information for legitimate business and commercial purposes, including to:

• Operate and maintain the Website.
• Respond to inquiries.
• Prepare proposals and quotes.
• Schedule consultations.
• Communicate with prospective and existing clients.
• Provide requested products or services.
• Design and develop websites.
• Develop web applications.
• Configure digital tools and integrations.
• Provide hosting, security, maintenance, and support services.
• Provide SEO, AEO, GEO, and related digital marketing services.
• Provide or support AI-enabled services.
• Manage client relationships.
• Process transactions where applicable.
• Provide customer support.
• Improve Website functionality.
• Analyze Website performance.
• Understand visitor behavior.
• Measure marketing effectiveness.
• Develop and improve our services.
• Maintain security.
• Detect fraud, misuse, and technical threats.
• Enforce our agreements and policies.
• Protect our legal rights.
• Meet legal and regulatory obligations.
• Establish, exercise, or defend legal claims.
• Maintain appropriate business records.
• Perform other purposes disclosed when information is collected.

14. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, Total Teck may rely on one or more of the following:

• Your consent.
• Performance of a contract.
• Steps taken at your request before entering into a contract.
• Compliance with a legal obligation.
• Protection of our legitimate interests or those of another party.
• Establishment, exercise, or defense of legal claims.
• Other lawful bases permitted by applicable law.

Where processing is based on consent, you may generally withdraw your consent, subject to applicable law and certain limitations.

15. Contact Forms and Quote Requests

When you submit a contact form, quote request, consultation request, or similar Website form, we may collect the information you provide to respond to your inquiry and evaluate your needs.

Submitting a form does not obligate Total Teck to accept a project or establish a business relationship.

Information submitted through forms may be transmitted through third-party form, email, spam-prevention, hosting, CRM, scheduling, or communication services.

16. Email, Telephone, and Business Communications

If you communicate with Total Teck by email, telephone, text message, online form, or another communication method, we may retain information relating to that communication.

This may include contact information, message contents, attachments, timestamps, call information, and related business records.

We may use this information to respond to requests, maintain business records, provide services, resolve disputes, improve customer service, and protect our legal interests.

17. Marketing Communications

Where permitted by law, Total Teck may use contact information to communicate with you regarding:

• Total Teck services.
• New service offerings.
• Company news.
• Educational content.
• Website and digital marketing information.
• Special offers or promotions.
• Relevant business updates.

You may unsubscribe from marketing emails by using the unsubscribe mechanism contained in applicable messages or by contacting us.

Opting out of marketing communications does not prevent Total Teck from sending transactional, service-related, contractual, security, or other non-promotional communications.

18. AI Assistants and AI-Enabled Services

Total Teck may offer, demonstrate, develop, integrate, or support artificial intelligence technologies, including website assistants, conversational interfaces, automated communication tools, AI-powered website features, or related services.

When you voluntarily interact with an AI-enabled feature operated directly by Total Teck, information you submit through that feature may be processed to:

• Respond to your request.
• Provide requested information.
• Facilitate communications.
• Capture business inquiries.
• Schedule or facilitate appointments where available.
• Improve service functionality.
• Maintain security and prevent abuse.

Users should not submit sensitive, confidential, financial, medical, legal, authentication, or other highly sensitive information to an AI assistant unless expressly requested and appropriate for the service.

AI functionality provided to Total Teck clients may be governed by the privacy policy and terms of the applicable client rather than this Privacy Policy.

19. Client Data and Service Provider Processing

In certain circumstances, Total Teck may process personal information on behalf of its clients when providing website development, hosting, maintenance, application development, AI, integration, or related services.

In those circumstances, the client may determine the purposes and means of processing and Total Teck may act as a service provider, contractor, or processor.

Requests regarding personal information controlled by a Total Teck client should generally be directed to that client.

When legally and contractually appropriate, Total Teck will assist clients in responding to applicable privacy requests.

20. How We Disclose Personal Information

Total Teck may disclose personal information to third parties when reasonably necessary to operate our business, provide services, protect our interests, or comply with legal obligations.

Recipients may include:

• Website hosting providers.
• Cloud infrastructure providers.
• Analytics providers.
• Email service providers.
• CRM providers.
• Form-processing providers.
• Scheduling providers.
• Payment processors.
• Security providers.
• Spam and fraud prevention providers.
• Advertising and marketing providers.
• AI and technology providers.
• Software and integration providers.
• Professional advisors.
• Contractors and subcontractors.
• Business partners when appropriate.
• Government authorities when legally required.

We seek to disclose information only as reasonably necessary for the relevant business purpose.

21. Service Providers and Contractors

Total Teck relies on third-party vendors and contractors to support various business operations.

These parties may process personal information on our behalf in connection with services such as:

• Website hosting.
• Cloud storage.
• Email.
• Analytics.
• Security.
• Customer relationship management.
• Scheduling.
• Payment processing.
• Technical support.
• Software infrastructure.
• Marketing.
• AI technology.
• Business administration.

Where required by applicable law, we use contractual or other safeguards designed to require appropriate handling of personal information.

22. Third-Party Websites and Integrations

The Website may contain links to, integrations with, or embedded content from third-party websites, platforms, applications, or services.

Total Teck does not control the privacy practices of independent third parties.

When you leave the Website or interact with a third-party service, the third party’s privacy policy and terms may govern the collection and use of your information.

We encourage users to review the privacy practices of third parties before providing personal information.

23. Social Media

Total Teck may maintain profiles or interact with users through social media platforms.

If you communicate with Total Teck through a social media platform or interact with social media features embedded on the Website, the platform may independently collect and process information about you.

Your use of social media services is subject to the privacy policies and terms of those providers.

24. Payment Information

If Total Teck accepts online payments or uses third-party payment processors, payment information may be collected and processed by the applicable payment provider.

Total Teck may receive limited information relating to a transaction, such as:

• Customer name.
• Billing information.
• Transaction amount.
• Transaction date.
• Payment status.
• Limited payment-method details.

We generally do not intend to directly store complete payment card numbers when transactions are handled by third-party payment processors.

25. Data Security

Total Teck uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

Depending on the circumstances, safeguards may include:

• Access controls.
• Authentication measures.
• Secure hosting practices.
• Website security technologies.
• Encryption where appropriate.
• Software updates.
• Backups.
• Monitoring.
• Malware protection.
• Network security.
• Vendor management practices.
• Internal access limitations.

However, no website, network, transmission method, database, or storage system can be guaranteed to be completely secure.

Accordingly, Total Teck cannot guarantee the absolute security of information transmitted to or stored by us.

26. Data Retention

Total Teck retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and for legitimate business, contractual, security, tax, accounting, regulatory, and legal purposes.

Retention periods may depend on:

• The nature of the information.
• The purpose for which it was collected.
• The duration of a client relationship.
• Contractual obligations.
• Applicable statutes of limitation.
• Legal or regulatory requirements.
• Security requirements.
• Dispute resolution needs.
• Backup and archival processes.

When personal information is no longer reasonably required, we may delete, anonymize, aggregate, or securely archive it, subject to applicable law.

27. Children’s Privacy

The Website and Total Teck’s general business services are intended for businesses and adults and are not directed to children.

Total Teck does not knowingly solicit personal information through the Website from children under the age of 13.

If we learn that we have collected personal information directly from a child in violation of applicable law, we will take reasonable steps to delete or otherwise appropriately address the information.

Parents or legal guardians who believe a child has submitted personal information to Total Teck may contact us using the information provided below.

Additional protections may apply to minors under state or other applicable privacy laws.

28. Sensitive Personal Information

Total Teck does not generally require Website visitors to provide sensitive personal information through standard Website interactions.

Depending on applicable law, sensitive personal information may include information concerning:

• Government identification numbers.
• Account credentials.
• Precise geolocation.
• Racial or ethnic origin.
• Religious beliefs.
• Health information.
• Biometric information.
• Sexual orientation.
• Citizenship or immigration status.
• Certain financial information.

Please do not provide sensitive personal information through general Website forms unless specifically requested and necessary.

If Total Teck processes sensitive personal information in circumstances subject to special legal requirements, we will handle such information in accordance with applicable law.

29. Consumer Privacy Rights

Depending on where you reside and whether an applicable privacy law applies to Total Teck or a particular processing activity, you may have certain rights concerning your personal information.

These may include the right to:

• Confirm whether we process your personal information.
• Request access to personal information.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Obtain a portable copy of certain personal information.
• Opt out of certain targeted advertising.
• Opt out of certain sales of personal information.
• Opt out of certain profiling activities.
• Restrict or limit certain uses of sensitive personal information.
• Withdraw consent where processing is based on consent.
• Appeal certain decisions concerning a privacy request.
• Receive information about categories of personal information collected.
• Receive information regarding categories of recipients to whom information is disclosed.
• Exercise other rights provided by applicable law.

These rights are not absolute and may be subject to exceptions, limitations, verification requirements, and applicability thresholds established by law.

Nothing in this Privacy Policy is intended to provide rights that do not otherwise apply under applicable law.

30. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), where those laws apply.

Depending on the circumstances, eligible California residents may have rights to request:

• Information about personal information collected.
• Access to specific pieces of personal information.
• Correction of inaccurate personal information.
• Deletion of personal information.
• Information regarding categories of sources.
• Information regarding purposes for collection, use, sale, or sharing.
• Information regarding categories of third parties receiving personal information.
• Opt-out from the sale or sharing of personal information.
• Limitation of certain uses or disclosures of sensitive personal information where applicable.
• Non-discriminatory treatment for exercising privacy rights.

Total Teck does not discriminate against individuals for exercising legally protected privacy rights.

Total Teck does not intend to sell personal information for monetary compensation.

Certain uses of advertising or tracking technologies, however, may potentially constitute “sharing” or “sale” under broad statutory definitions. Where applicable, appropriate opt-out mechanisms will be provided.

31. Privacy Rights in Other U.S. States

Residents of states with comprehensive consumer privacy laws may have rights in addition to those described above where the applicable law applies to Total Teck.

These rights may include access, correction, deletion, portability, consent rights regarding sensitive data, and the ability to opt out of certain:

• Sales of personal data.
• Targeted advertising.
• Profiling in furtherance of decisions producing legal or similarly significant effects.

Certain states may also provide a right to appeal a denied privacy request.

Because privacy laws vary by jurisdiction and contain different applicability thresholds and exemptions, the specific rights available to an individual may depend on applicable law and the circumstances of the request.

32. How to Exercise Your Privacy Rights

To submit a privacy request, you may contact Total Teck using the contact information provided in the Contact Us section of this Privacy Policy.

Please clearly describe the nature of your request and provide sufficient information for us to identify the relevant records.

We may request additional information reasonably necessary to:

• Verify your identity.
• Confirm your jurisdiction.
• Locate relevant records.
• Protect against fraudulent requests.
• Determine whether a particular legal right applies.

We will respond to verified requests within the period required by applicable law.

We may deny or limit a request where permitted or required by law, including when we cannot reasonably verify identity or when an applicable exception applies.

33. Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.

We may require documentation demonstrating the agent’s authority and may require you to verify your identity directly with us.

These requirements are intended to protect personal information from unauthorized disclosure or deletion.

34. Non-Discrimination

Total Teck will not unlawfully discriminate against you because you exercise a privacy right provided by applicable law.

Exercising an applicable privacy right will not result in unlawful:

• Denial of services.
• Different pricing.
• Reduced service quality.
• Retaliation.
• Other prohibited discriminatory treatment.

This provision does not prevent Total Teck from offering lawful programs or arrangements permitted by applicable privacy law.

35. International Visitors and Data Transfers

Total Teck is based in the United States.

If you access the Website from outside the United States, information you provide may be transferred to, processed in, or stored in the United States or other countries where Total Teck or its service providers operate.

Privacy and data protection laws in these jurisdictions may differ from those in your country.

Where applicable law requires specific safeguards for international transfers of personal information, Total Teck will use appropriate mechanisms where reasonably required.

International users may also have additional rights under applicable privacy laws, including the European Union General Data Protection Regulation (“GDPR”), United Kingdom GDPR, or similar legislation, when those laws apply to the relevant processing activity.

36. Do Not Track

Some web browsers provide a “Do Not Track” (“DNT”) setting.

Because there is not a universally adopted technical standard governing DNT signals, the Website may not respond to traditional DNT signals in all circumstances.

This is separate from legally recognized universal opt-out mechanisms, such as Global Privacy Control, which may be processed where required by applicable law.

37. Changes to This Privacy Policy

Total Teck may update this Privacy Policy periodically to reflect changes in:

• Our Website.
• Our services.
• Our technology.
• Our data practices.
• Applicable laws.
• Regulatory requirements.
• Business operations.
• Third-party services.

When we update this Privacy Policy, we may revise the “Last Updated” date displayed at the beginning of the Policy.

Material changes may be communicated through the Website or other reasonable methods when required by applicable law.

We encourage visitors to periodically review this Privacy Policy.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.

38. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to submit a privacy-related request, please contact:

Total Teck
Fort Wayne, IN 46815
Phone: 260.222.8325
Email: support@totalteck.net
Website: totalteck.net

For privacy-rights requests, please include “Privacy Request” in the subject line when contacting us by email.

We will make reasonable efforts to review and respond to legitimate privacy inquiries in accordance with applicable law.