Smart Websites
Smart Websites by Total Teck
Where your website becomes your hardest working employee
At Total Teck, we believe your website should do far more than look beautiful. It should think, speak, engage, and convert.
Our Smart Websites are the next evolution of digital performance: AI-powered, custom-trained voice assistants that handle follow-ups, lead nurturing, and conversions around the clock, so you never miss a deal, a question, or an opportunity.
What Is a Smart Website?
A Smart Website is a fully custom website built with an integrated, AI-powered voice and chat assistant trained exclusively on your business, your services, policies, pricing structure, brand voice, FAQs, and personality.
It goes beyond static content or simple chat widgets. Your Smart Website:
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Talks, listens, and responds with natural, human-like conversation.
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Gives visitors instant answers about your business, never your competitors.
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Understands your tone, your unique offerings, and how you want to be represented.
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Collects leads, schedules appointments, and nurtures prospects automatically.
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Provides 24/7 customer engagement that is consistent, accurate, and brand-authentic.
This is not a generic AI assistant. It is your company’s virtual team member, always on and always ready.
How It Works
Your Smart Website uses advanced conversational intelligence to deliver real-time, dynamic interactions. When a visitor asks a question, the assistant doesn’t guess, it relies on your verified business data, content, and training materials to respond.
Here’s what it does behind the scenes:
01
Understands Visitors Instantly
Your Smart Website listens to visitors’ voice questions and accurately interprets intent with clarity and context, no matter how visitors phrase their questions, creating fast, natural, and effortless engagement.
02
Responds Using Your Information
Every response is powered by your approved business content, including services, pricing, locations, policies, and processes, ensuring accurate, brand-aligned answers without drifting, guessing, or using outside data.
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Converts Visitors Into Business
Your AI assistant has the ability to capture leads, book appointments, qualify inquiries, recommend services, and guide visitors to the next best step, turning real-time conversations into measurable conversions.
04
Works Seamlessly Across Devices
Whether on mobile, desktop, or tablet, your Smart Website delivers a smooth, app-like experience with intuitive interactions, flawless responsiveness, and fast performance, ensuring visitors enjoy a seamless journey on any device.
Key Benefits
The Smart Website Advantage
24/7 Instant Response Power
Never miss a call or opportunity again. Your assistant responds instantly, nurtures leads automatically, and keeps conversations moving 24/7. So, every inquiry gets the attention it deserves.
Consistent Brand Messaging
Your assistant speaks in your company’s voice, whether friendly, professional, luxury, bold, or anything in between, ensuring every interaction feels on-brand, accurate, and aligned with your company’s identity.
Accurate, Controlled Responses
Every answer is based strictly on your approved business information, eliminating guesswork and ensuring visitors always receive correct, reliable, and controlled brand-safe responses.
Hands-off Automated Digital Support
Gain a full-time digital team member without hiring or training. Your Smart Website manages conversations, handles inquiries, and supports your operations automatically, saving time and boosting results.
The Process
A Seamless Path From Setup to Success
01.
Discovery & Strategy Alignment
We learn your goals, brand voice, and how you want your assistant to interact with visitors, ensuring your Smart Website is built with your personality, priorities, and customer journey clearly and intentionally in mind.
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Content Collection & Training
You provide your service details, FAQs, policies, internal documents, and messaging preferences. We use this approved information to train your assistant, ensuring it responds accurately and stays on-brand at all times.
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Configuration & Refinement
We fine-tune tone, accuracy, and behavior, then walk you through testing your assistant. Based on your feedback, we refine the responses and enhance the knowledge base until everything feels just right.
04.
Website Integration & Launch
We embed the assistant into your website so it can engage visitors immediately. Once live, you’ll receive email summaries of visitor interactions, giving you clear insights into conversations, leads, and engagement activity.